Frequently Asked Questions

Is there a required minimum order?

We do have a minimum order value of $100.

What is the typical lead time on a new order?

Lead times are determined based on order size and product availability. Lead times can vary from 2 to 6 weeks depending upon the products being ordered.

Where do I get pricing for your shelving?

Our Customer Service Department can provide pricing on small orders or additions after your delivery. For new stores or large projects, we recommend working with one of our sales professionals to achieve the most value for your money.

Do you sell used shelving?

No, Handy Store Fixtures sells new products manufactured in our own factories here in the United States.

Where do you ship from?

All orders ship direct from the factory in Corning, New York.

What does a Gondola consist of?

Gondolas consist of uprights, base shelves, back panels, and all necessary hardware. Upper Shelves and accessories are sold separately.

Do wall units have to be secured to a wall?

We recommend that all wall units be securely attached to a structural member in your facility. If you are uncertain about how to secure a wall unit to a wall please contact Customer Service or a Handy Sales Professional.

If I order new Handy shelving will it fit anything that I purchased in the past?

Yes, unlike some other manufacturers, every new Handy shelf is compatible with every Handy gondola ever manufactured. So you can buy with the confidence of knowing that the Handy shelves you purchase in years to come will fit into the gondolas or wall units you purchase today.