Terms and Conditions of Sale



All prices are subject to change without notice. Due to significant fluctuations in raw material prices, all prices listed herein and quoted are subject to quarterly surcharges as needed for

raw materials pricing escalation. The customer will receive acknowledgment of his order, showing prevailing prices at the time the order is processed. State or other sales or use taxes will be charged when applicable. All quotations automatically expire at the end of 30 days (unless specified otherwise) and are subject to termination by notice within that period.


One of the following terms or combination thereof can be used to pay for an order:

1.     Cash-with-order.

2.     Mastercard, Visa, American Express

3.     Net 30, date of shipment (with prior credit approval).

It is our policy to extend Net credit terms to qualified applicants only. These terms may be withdrawn at any time. A service charge of 1 1/2% per month will also be added for any past due or unpaid balances.


All orders, contracts, and agreements are subject to the acceptance and approval by Storflex Holdings Inc at its corporate headquarters in Corning, New York. Storflex Holdings Inc shall not be liable for any delay in the performance of any order or contract or in the delivery of any goods, or for any damages resulting from such delay when such delay is directly or indirectly caused by or due to fire, flood, accident, riot, an act of God, war, governmental decree or order, strike, labor difficulties, shortage of labor, fuel, power, material or supplies, transportation delay or any other delay or causes (whether or not similar to any of those hereinbefore specified) beyond Storflex Holdings Inc's reasonable control. Order acceptance will be per the conditions and terms outlined in Storflex Holdings Inc acknowledgment.

Mailing of the acknowledgment will signify Storflex Holdings Inc acceptance of the order.


Customer requested changes and cancellations are subject to approval by Storflex Holdings Inc. Every reasonable effort will be made to accommodate requests without additional cost to the customer. Any manufacturing or engineering costs incurred will be charged to the customer.


Method and route of shipment are at Storflex Holdings Inc's discretion unless Storflex Holdings Inc is furnished with complete shipping instructions at least ten (10) days prior to the scheduled shipping date. Although Storflex Holdings Inc tries to fill all orders completely, it may be necessary at times to back-order to provide better service (unless specifically instructed by the customer, not to back-order). Freight is F.O.B. Factory dock, Corning New York. Items that ship directly from Storflex Holdings Inc's supplier(s) are F.O.B Corning New York. Unless otherwise instructed, all shipments will be Freight Collect.


With any loss or damage of freight always contact your Storflex Holdings Inc Account Service Representative. Listed on this page are the types of losses which may occur and your responsibility in handling them. Failure to following these steps may result in less or no payment or replacement.


It is the receiver's responsibility to count the freight at the time of delivery. Any exception must be noted on the carrier's delivery receipt at this time. Failure to note any exception at this time will result in nonpayment for a loss of freight claim.


As with a loss of freight, damage of freight must be noted on the carrier's delivery receipt at the time of delivery. It is the receiver's responsibility to make sure that the freight is inspected for visible damage and that the number of pieces damaged is marked on the carrier's delivery receipt. Failure to note visible damage at the time of delivery will result in non-payment of damage to freight claim. Salvage must be held for the carrier.


If the receiver receives goods in apparently good condition but there is concealed damage, it is your responsibility to contact your Storflex Holdings Inc Service Representative within 5 calendar days from delivery. You must keep the product and the packaging for an inspection by the carrier. Failure to handle a concealed damage claim in this manner could greatly reduce the amount recovered from the carrier.


Returned material requests must be submitted to Storflex Holdings Inc within 60 days after receipt of product. Authorization requires a written return material authorization number from Storflex Holdings Inc before return. Only stock products will be considered for return and only items in original and unbroken packaging will be accepted. A handling and restocking charge of 25% of the invoice price will be charged for all approved returns. Submit requests to your Sales Representative.


Storflex Holdings Inc warrants to the original purchaser that all products manufactured by Storflex Holdings Inc are free from defects in material and workmanship. Storflex Holdings Inc's obligation under this warranty is limited to repairing or replacing at our plant any part or parts which shall, within one (1) year after delivery to the original purchaser, be demonstrated to be thus defective under normal use or service in climate-controlled environments. SELLER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND BUYER'S SOLE REMEDY IS LIMITED TO THE PROVISIONS CONTAINED HEREIN.

No modification of this warranty shall be valid or binding unless in writing and signed by an officer of Storflex Holdings Inc.

This warranty is void if products alleged to be defective have been: (i) misused, overloaded, modified, improperly installed, or used in a manner other than the intended purpose or application,

(ii) altered or repaired without Storflex Holdings Inc's written consent, (iii) stored improperly or damaged after shipment, (iv) exposed to high humidity or other corrosive environments, or (v) not promptly reported to Storflex Holdings Inc.